Resume
Experience
2022-2023
Dynamics Business Analyst
Asurion
Nashville, TN
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Managed System Incidents and Error Resolutions: Identified and resolved system incidents, a skill directly applicable to handling and mitigating security breaches and vulnerabilities in cyber security.
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Redesigned Azure backlog templates to improve project traceability by aligning business requirements with implementation tasks.
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Implemented centralized financial objects including payment hierarchies, bank accounts, G/L accounts, and aging period definitions, enhancing cash flow management.
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Enhanced Accounts Payable and Accounts Receivable processes, reducing outstanding payments through improved sub account configurations and aging period definitions.
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Managed data migrations for new company setups and cross-trained DevOps teams for production releases, also facilitated Agile SCRUM calls and UAT sessions to streamline project delivery and business process changes
2020-2022
SAP Functional Analyst
Bryce Corporation
Memphis, TN
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Co-implemented the Enable Now application to enhance business users' training on custom SAP processes, improving confidence, reducing production errors, and documenting technical and functional aspects through Functional and Technical Design Documentation.
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Coordinated with subject matter experts to develop custom SAP solutions, managed system incidents, and provided error resolutions to ensure smooth daily business operations.
2019-2020
SAP Funcitonal Analyst
Deloitte (Contractor)
Nashville, TN
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Defined and managed test strategies by creating both negative and positive test cases to ensure comprehensive coverage, reducing post-deployment issues and enhancing user experience; also prepared and delivered end-user training documentation and walkthroughs.
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Facilitated cross-functional project communications to resolve conflicts between business users and implementation partners regarding deliverables and timelines, while documenting functional and technical designs, configurations, and training procedures for complex solutions
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Facilitated UAT and Training to educate users on security best practices and ensuring systems meet security requirements prior to deployment.
2015-2019
SAP ITD/RTR Analyst
General Motors
Detroit, MI
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Documented and managed business requirements for test cases used in various testing phases (FUT, SIT, regression, and UAT) via HP ALM and Azure DevOps, to reduce defects.
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Completed SAP configurations and data migrations, including standard and custom setups for Human Capital Management, Finance, Business Planning, and Fixed Assets, and implemented SAP BPC for cost allocation.
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Coordinated implementation and release schedules, managed hyper-care for project issues, and wrote comprehensive documentation for functional and technical designs, ensuring smooth deployments and minimal operational impact.
Education
2024
Michigan State University
Pursued professional certificate in cyber security while also preparing for CompTIA Sec+ exam.
Professional Certificate - Cyber Security
Lansing, MI
2013-2015
Central Michigan University
Pursued Masters degree in information systems while earning SAP TERP 10 and Lean Six Sigma Green Belt Certifications
MSIS
Mt. Pleasant, MI
2006-2010
Xavier University
Pursued degree in business administration with a focus in business management
BSBA
Cincinnati, OH
Technical Skill Sets
Network Security
Wire Shark
Metasploit
Burp Suite
Air Crack
Shodan
SAP FI & BPC Configuration
Threat & Intelligence Response
Firewall & VPN Configuration
Soft Skills
IT Liason
Functional Design
Adaptable
Analytical Thinker
Collaborator
Task Prioritization
Technical Documenation
Self Starter